Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after confirmation and receipt of payment and are shipped via South African Postal Services (SAPOS) counter-counter with tracking or Courier with tracking and drop-off with signature. However, if you have your own courier you are responsible to arrange with them to pick your order and everything will be left between you and them including the provision of tracking information.  Whichever shipment choice you make, a link to track your package online will be provided; however, for the latter, it is the duty of your courier to provide you with and MLD Technologies will just handover the package to them.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and the method of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.